COMPUTER RESERVES

Experience - Integrity - Vision



You choose your service level and pay only for what you need.

Our experienced specialists serve as an extension of your IT department.  With this managed IT service you have a variety of support options designed to meet your specific staffing and budget requirements..

Benefits of Remote Support

  • Gain access to a wide range of expertise without the expense of full time employees

  • Free current staff to address pressing issues.

  • Retain control of your IT assets

  • Ensure system availability 24x7

  • Reduce downtime and security threats

  • Increase risk management

CONTACT US AT 973-263-9800

 


REMOTE SUPPORT SERVICES


Customers may choose from a variety of customizable services:

  • Remote Maintenance
    - Software maintenance, updates, support
    - Maintain existing operating systems
    - Problem diagnosis and resolution

  • Remote Application Services
    - Database management (including DB2, Oracle, SQL)

  • Remote Server Support

  • Remote Network Services

  • Remote Security Services

  • System Administration

  • Support and implement changes requested by customer or changes recommended by Computer Reserves

  • Planning and support for new hardware implementations

  • Interface support for IT Management, Application Programmers and Computer Operations

  • Integration support of mainframe technologies with Open Systems technologies.

  • Support and implementation of operating systems and 3rd party software vendor upgrades

  • Document current operating systems configurations

  • Training customer staff to support current systems

  • Daily administration and operational support

  • Consultation as to best practices

We support a variety of platforms including:

  • Windows

  • Unix

  • Linux

  • z/OS

  • z/VM

  • VSE

     
TESTIMONIALS

"My experience interacting with the HospITech Solutions/Computer Reserves technical support specialists has been excellent." Chief Information Officer
Leading NYC Healthcare Center

"...It's comforting to know that anytime I call upon them, they will always be there with an answer..." Vice President, IS Operations
A global investment bank

"...They are extremely responsive, reliable and enthusiastic..." Manager, Software Engineering
Leading developer of business intelligence and data warehousing software for mainframe, UNIX, and Windows environments

 
EXPERTISE

Outsourcing Advisory

Guidance

Remote Support Services

Legacy Code Sourcing

Assessments & Planning

Media Conversion

Healthcare IT 

 

 

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Computer Reserves
150 River Road, Suite G4B
Montville, NJ 07045
973-263-9800 (phone)
973-263-0446 (fax)
Copyright Computer Reserves, All Rights Reserved